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Operational ProceduresMEDIUMVerified Curriculum9 min read

Operating Systems

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Chapter 1

Operating Systems

Course: 220 1202 Comptia A Exam Core 2
Subject: 220 1102 Comptia A Plus Exam Core 2
Chapter: Operational Procedures


Understanding and managing prohibited content and activity, privacy, licensing, and policy concepts are critical components of maintaining the security and legal compliance of any organization. These practices protect sensitive data, ensure adherence to laws and regulations, and maintain the integrity and reputation of the business.

Incident Response

Effective incident response involves a structured approach to handling and resolving incidents related to prohibited content, data breaches, or other security issues. It is designed to mitigate damage, recover operations, and prevent future incidents.

  • Chain of Custody

Description: Maintaining a detailed record of how evidence is collected, handled, and stored during an investigation. This ensures that the evidence remains admissible in legal proceedings and that it has not been tampered with. Example: If a company's employee is suspected of data theft, documenting each step in the collection of their computer data, such as timestamps, handlers, and storage methods, helps maintain the integrity of the evidence. Best Practice: Use tamper-proof bags, document access logs, and implement a strict protocol for handling evidence.

  • Description: Maintaining a detailed record of how evidence is collected, handled, and stored during an investigation. This ensures that the evidence remains admissible in legal proceedings and that it has not been tampered with.
  • Example: If a company's employee is suspected of data theft, documenting each step in the collection of their computer data, such as timestamps, handlers, and storage methods, helps maintain the integrity of the evidence.
  • Best Practice: Use tamper-proof bags, document access logs, and implement a strict protocol for handling evidence.
  • Inform Management/Law Enforcement as Necessary

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