Chapter 1
Foundations of Project Management
Course: Pmp Test Prep
Subject: Pmp
Chapter: Inputs Outputs Tools Techniques And Emerging Topics 5506 10753
Lesson 3: Tools and Techniques II: Communication, Team, and Visual/Agile Artifacts
Where the previous lesson covered the quantitative techniques, this one gathers the people-and-visibility tools — the ones that clarify who does what, how information flows, and how progress is made visible.
It covers the communication methods, conflict management, the responsibility assignment matrix (RACI), retrospectives, and the family of visual and agile artifacts: burndown and burnup charts, information radiators, and Kanban boards.
For the aspiring project manager, the highest-yield content is the RACI matrix and its "only one accountable" rule, the three communication methods (interactive, push, pull), and the distinction between burndown and burnup charts.
The throughline is that these techniques make the invisible visible — clarifying roles, matching the communication method to the need, and radiating progress so the whole team and its stakeholders can see status at a glance.