Chapter 1
Behavioral Competencies: Leadership
Course: Shrm Scp Test Prep
Subject: Shrm Scp
Chapter: Organization Knowledge Domain
Employee and labor relations encompass the relationship between employers and employees, focusing on workplace rights, responsibilities, and interactions. Effective management of these relationships promotes a positive work environment, enhances employee engagement, and mitigates conflicts. Understanding legal frameworks, compliance, and best practices in labor relations is essential for HR professionals to foster a harmonious workplace.
Lesson Objectives
In this lesson, we will cover the Employee and Labor Relations function for strategic HR leadership. We will explore how senior HR leaders manage and foster positive employee and labor relations to support organizational objectives. You will learn to design and implement strategies that effectively address workplace conflict, grievances, and union-related matters.
The key topics include:
- Employment Rights, Standards and Concepts according to the International Labour Organization
- Types and Development of Compliance and Ethics Programs
- Types of Alternative Dispute Resolution (ADR) and their Advantages and Disadvantages
- Approaches to Retaliation Prevention
- Techniques for Workplace Investigations
- Progressive Disciplinary Procedures and Approaches
- Techniques for Grievance and Complaint Resolution
- Causes of and Methods for Preventing and Addressing Strikes, Lockouts and Boycotts