Chapter 1
Behavioral Competencies: Leadership
Course: Shrm Scp Test Prep
Subject: Shrm Scp
Chapter: People Knowledge Domain
Employee engagement refers to the emotional commitment employees have to their organization, which directly impacts their performance and willingness to stay. Retention is the ability of an organization to keep its employees over time. Both engagement and retention are critical for organizational success, as engaged employees are more productive, innovative, and likely to remain with the company.
Lesson Objectives:
In this lesson, we will cover the Employee Engagement and Retention strategies crucial for strategic HR leadership. We will explore how SHRM-SCP-level HR leaders design, implement, and sustain programs that foster employee commitment and decrease turnover. You will learn to assess engagement levels using both quantitative and qualitative tools, analyze key drivers of engagement, and develop initiatives that align with organizational goals.
The key topics include:
- Approaches to Developing and Maintaining a Positive Organizational Culture
- Influence of Culture on Organizational Outcomes
- Workplace Flexibility Programs
- Methods for Assessing Employee Engagement and Satisfaction
- Job-attitude Theories and Basic Principles
- Job-design Principles and Techniques
- Employee Lifecycle Phases
- Employee Retention Concepts and Best Practices
- Key Components of, and Best Practices Associated with, Performance Management Systems
- Principles of Effective Performance Appraisal
- Retention and Turnover Metrics
- Types of Organizational Cultures
- Approaches to Recognition
- Approaches to Supporting Employee Wellness