Chapter 1
Behavioral Competencies: Leadership
Course: Shrm Cp Test Prep
Subject: Shrm Cp
Chapter: Human Resources Expertise Organization
In this lesson, we will cover Employee & Labor Relations, which involves the interactions between an organization and its employees concerning the terms and conditions of employment. This knowledge is essential for understanding how to foster a positive work environment.
Topics We Will Cover:
- Employment rights, standards and concepts according to the International Labour Organization
- Types and development of compliance and ethics programs
- Types of alternative dispute resolution (ADR) and their advantages and disadvantages
- Approaches to Retaliation Prevention
- Techniques for Workplace Investigations
- Progressive Disciplinary Procedures and Approaches
- Techniques for Grievance and Complaint Resolution
- Causes of and methods for preventing and addressing strikes, lockouts and boycotts
Employment Rights, Standards, and Concepts According to the International Labour Organization (ILO)
The International Labour Organization (ILO) is a specialized agency of the United Nations that sets international labor standards to promote decent work for all workers globally.