Chapter 1
Accounting and Financing
Course: Business Education Content Knowledge 5101
Subject: Business Education Content Knowledge5101
Chapter: Communication And Career Development
1. Written Letters for Personal and Business Messages
Purpose and Function of Letters
Written letters are used to convey formal messages in both personal and professional contexts. Though less common today due to digital communication tools, letters are still essential in legal documentation, job applications, official requests, and customer service disputes.
Types of Letters
- Personal letters: Thank-you notes, congratulations, sympathy, and recommendations. These are often used to build or maintain relationships in an informal or semi-formal tone.
- Business letters: Formal communication used in job applications, vendor negotiations, complaint resolution, and policy communication.
Structure of a Business Letter
- Sender’s address and date
- Recipient’s name and address
- Salutation (e.g., "Dear Mr. Kim,")
- Body (introductory paragraph, details, and conclusion)
- Closing (e.g., "Sincerely,")
- Signature and printed name